Welcome to héspéride! These terms and conditions outline the rules and regulations for the use of héspéride’s website and the purchase of our bio cosmetic products. By accessing this website and/or placing an order, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.
1. Intellectual Property Rights:
Unless otherwise stated, héspéride and/or its licensors own the intellectual property rights for all material on héspéride. All intellectual property rights are reserved. You may view and/or print pages from https://heperide.com for your own personal use subject to restrictions set in these terms and conditions.
You must not:
2. Product Information:
We strive to ensure that all product descriptions and images on our website are accurate. However, we do not warrant that product descriptions, colors, or other content available on héspéride are accurate, complete, reliable, current, or error-free. If a product offered by héspéride is not as described, your sole remedy is to return it in unused condition.
3. Ordering and Payment:
All orders are subject to acceptance and availability. We reserve the right to refuse any order. Prices for our products are subject to change without notice. We accept various forms of payment as indicated on our website. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
4. Shipping and Delivery:
We aim to dispatch orders promptly. Shipping times may vary depending on your location and the shipping method selected. We are not responsible for any delays caused by the carrier. Please refer to our Shipping Policy for more detailed information.
5. Returns and Refunds:
Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please refer to our Refund and Return Policy for more detailed information.
6. User Comments, Feedback, and Other Submissions:
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments which you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
7. Limitation of Liability:
héspéride shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or the inability to use our products or website, even if héspéride has been advised of the possibility of such damages. Our liability is limited to the purchase price of the products in question.
8. Governing Law:
These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which héspéride is based, without regard to its conflict of law provisions.
9. Changes to Terms and Conditions:
héspéride reserves the right to revise these terms and conditions at any time as it sees fit, and by using this website you are expected to review these terms on a regular basis.
10. Contact Information:
If you have any questions about these Terms and Conditions, please contact us at support@heperide.com.
