Privacy Policy

Your privacy is important to héspéride. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://heperide.com or use our services. By using our website, you consent to the practices described in this policy.

1. Information We Collect:

We collect several types of information from and about users of our website, including:

• Personal Information: This includes your name, email address, postal address, phone number, and payment information, which you provide when you register, place an order, subscribe to our newsletter, or contact us.
• Usage Data: This includes information about how you use our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
• Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior and preferences.

2. How We Use Your Information:

We use the information we collect for various purposes, including:

• To process and fulfill your orders.
• To communicate with you about your orders, products, services, and promotions.
• To personalize your experience on our website.
• To improve our website and services.
• To detect, prevent, and address technical issues and security breaches.
• To comply with legal obligations.

3. Sharing Your Information:

We may share your information with third parties in the following circumstances:

• Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, shipping, email marketing, and data analytics.
• Legal Compliance: We may disclose information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

5. Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Your Rights:

You have the right to:

• Access the personal information we hold about you.
• Correct any inaccuracies in your personal information.
• Request the deletion of your personal information.
• Object to the processing of your personal information.
• Withdraw your consent at any time, where we are relying on consent to process your personal information.

To exercise these rights, please contact us at support@heperide.com.

7. Children’s Privacy:

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.

8. Changes to This Privacy Policy:

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Information:

If you have any questions about this Privacy Policy, please contact us at support@heperide.com.